The Joint Ministerial Decision on the special sanitary protocols, based on which tourist companies operate in the context of taking measures against the COVID-19, was published in the Government Gazette.


The JMD with protocol number 1881/29-05-20 (FEK B’/30.05.2020) establishes a Certification Label entitled "Health First", which is mandatory for tourist accommodation companies that will operate during the year 2020. The posting of the Signal in a prominent place in the common reception area of the accommodation proves the compliance of the companies with the sanitary protocols.

For the implementation of sanitary protocols in tourist companies, they must indicatively:

  • Appoint a coordinator to oversee the implementation of the action plan.

  • Collaborate with a secondary health care provider or physician of a similar specialty (capacity of over 50 rooms) who acts on the instructions of EODY to control COVID-19 and in particular be trained in taking a nasopharyngeal sample taking a nasopharyngeal sample for molecular control of a suspected case.

  • Provide special equipment for a suspected case management.

  • Provide a training plan with a detailed record of the trainees, the subject of the training provided, its duration and the manner of training.

  • Comply file verification and validation of the training of personnel for the protocols and duties.

  • Take measures to protect the health and hygiene of staff and customers by providing appropriate personal protective equipment (PPE), appropriate cleaning and disinfection equipment.

  • Provide written suspected case management plan as EODY states (Annex III of relative JMD) and communicate the measures and requirements of this project to all internal and external bodies/partners and stakeholders.

  • Maintain accommodation records and incident book of COVID-19 to enable tracing of possible cases, while complying with the General Data Protection Regulation (GDPR).

  • Ensure that the reception staff complies with the basic measures to avoid transmitting COVID-19.

  • Implement a cleaning and disinfection program, according to no. D1g/GP/19954/20.03.2020 Circular of the Ministry of Health with emphasis in frequent contact points.

  • Apply HACCP to catering services and breweries.

  • Ensure compliance with existing legislation on technical issues such as water supply and sewerage systems no. D1(d)/GP16481 and air conditioning units no. D1 (d)/GP 26635.

To protect the health of their staff and customers, tourist companies are recommended to:

  • take additional organizational measures to avoid congestion and meet distance requirements (reduction in capacity by half, use of elevators, hotel reception, reception area in foodservices, customer volume, etc.),

  • to review and reshape the schedule of attendance and departure of their employees and their controlled access to public spaces,

  • to review the way their transactions are carried out,

  • to take care of the existence of information marking in all areas (information/reminder) for the strict compliance to the hygiene rules (individual and total) as well as the preventive measures that must be taken,

  • to regulate the rules and manner of attendance of suppliers, partners and other third parties (cleaning crews, visitors, etc.) who must work in their premises,

  • to take care of the proper and adequate ventilation of the rooms,

  • to have an organized waste management program and specifically a waste management program of potentially infectious waste,

  • to train all their staff for COVID 19, for the general instructions and the special instructions per department,

  • to have instructions per department (reception, catering department, linen closet, laundry, technical service, swimming pools, spa/gyms/sports areas, staff areas).

Process Engineering is able to support/assist in the preparation of a hotel business in the development and implementation of systemic approach mechanisms, satisfaction and compliance with the new requirements for compliance with protocols and circulars for the protection and safety of health by COVID-19, preventing further spread, and handling COVID-19 crisis situations.

Indicatively, Process Engineering can undertake:

  • the monitoring of legal requirements and good practices against COVID-19,

  • the risk assessment, covering staff, customers, suppliers, contractors and food safety management procedures (EFET regulations, ISO 22000, etc.),

  • staff training,

  • the design of the COVID-19 procedure system with safety instructions for customers and employees, suppliers and contractors,

  • a case management,

  • the necessary corrective actions, for conditions’ improvement or treatment,

  • the integration of the above processes into the existing processes of the systems that your company follows,

  • the continuous updating and system support,

  • the control of the application and compliance of the above.

For more information please contact the technical department of Process Engineering.


latest news

Risk Based Approach in QHSE internal auditing

In efficiently operating organizations the Quality, Health & Safety and Environment (QHSE) Auditing Process is a critical component of improvement processes and an essential element of the overall management system.

Process Engineering successfully completed the re-certification process of its Integrated Management System

Process Engineering successfully completed the re-certification process of its Integrated Quality, Health-Safety and Environment Management System in accordance with the international standards, ISO 9001: 2015, ISO 45001: 2018 and ISO 14001: 2015.


The Joint Ministerial Decision on the special sanitary protocols, based on which tourist companies operate in the context of taking measures against the COVID-19, was published in the Government Gazette.

Good Manufacturing Practice (GMP)- Hazard Analysis and Critical Control Point (HACCP) as a prevention tool against Covid-19

Although EFSA (European Food Safety authority, WHO (World Health Organization) the Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC) state that there is no evidence that food is a source or transmission route for the corona virus disease (Covid-19), good manufacturing practices in the food industry

Contractors and Subcontractors Safety Management in Construction Projects

A crucial factor for the efficient execution of a project

Construction projects are a sector where health & safety risks are particularly high. This is largely due to the nature of the work being carried out but also to the difficulties of coordination between the stakeholders involved (contractors, subcontractors, self-employed, employees, etc.).

Environmental Management System at PETROGAZ

Process Engineering, continuing its dynamic course in the field of Environmental Management, is proud to offer support to PETROGAZ regarding the development, the implementation and the certification of their Environmental Management System.

Safety Management of facility maintenance contractors

Outsourcing is usually the way of conducting non-core business functions such as corrective and preventive maintenance.

ISO 22000:2018 Food Safety Management Systems – Requirements for any organization in the food chain

ISO 22000:2018 sets out the requirements for a food safety management system (FSMS). It determines what an organization needs to do to demonstrate its ability to control food safety hazards in order to ensure that food is safe.

Improving the Return on Your Management System

During previous decades Management Systems’ objectives (Quality, Health &Safety and Environment) were to help organizations satisfy customer requirements, organize processes, enable continuous improvement and most importantly be able to compete other market competitors.

In today’s business environment, objectives have become

Safety Training that delivers - Pitfalls to Avoid

According to international training evaluation data the majority of employees forget what they have learn within 24 hours of training.

“The Employee Forgetfulness Index” findings are bad news for Occupational Health & Safety.

Integrated Management System at GEFYRA SA

The Concessionaire GEFYRA SA, a joint venture of VINCI CONCESSIONS, AKTOR CONSCESSIONS SA and AVAX SA is responsible for the design, construction, financing, maintenance and operation of the Bridge "Charilaos Trikoupis". An emblematic project for Greece but also a real achievement of modern engineering.

PTOLEMAIDA 5 – Power Plant Construction

The PTOLEMAIDA 5 - Power Plant is the largest industrial investment under development this period in Greece. With a total power of 660 MW and heat output of 140 MW for the district heating of Ptolemais, the new unit will replace the operation of old plants with equivalent power.



Available positions:

  • Mechanical Engineer
  • Civil Engineer, Mechanical and Structural Engineering
  • Occupational Physician




find us

  • 11, Lefkados Str. 152 31 Halandri, Athens, Greece
  • +30 210 6724258, +30 210 6724229
  • +30 210 6724222
  • Email PROCESS
  • Untitled 1 linkedin